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Cryptocurrencies

Binance co-founder advises customers with losses to contact customer support

EditorialBy EditorialOctober 11, 2025No Comments1 Min Read

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Key Takeaways

  • Binance skilled transaction points resulting from heavy market volatility and excessive consumer exercise.
  • Yi He, Binance co-founder, suggested affected customers to contact customer support for loss claims.

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Binance co-founder Yi He directed customers experiencing losses to contact customer support at this time. She acknowledged transaction points stemming from intense market fluctuations and emphasised the necessity for customers to confirm particulars earlier than buying and selling.

The cryptocurrency alternate has been managing consumer transaction disruptions attributable to latest market volatility and excessive consumer exercise. Binance maintains a customer support course of for dealing with consumer complaints associated to platform-attributable losses.

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