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NICE Ltd. (NICE) 53rd Annual Nasdaq Investor Convention December 10, 2025 10:30 AM EST
Firm Contributors
Beth Gaspich – Chief Monetary Officer
Presentation
Unknown Analyst
All proper. Welcome, everyone, as we shut out the NASDAQ Convention. I am delighted to have NICE right here and have Beth Gaspich, CFO of NICE. I’m filling again in as Meta Marshall beforehand lined communication software program. So very aware of Beth. and the story.
Beth Gaspich
Chief Monetary Officer
Sure. Thanks. Thanks for having us. We respect it. Good to see you once more.
Query-and-Reply Session
Unknown Analyst
Nice. Thanks for having you again at NASDAQ. All of us respect it. Investor sentiment on CCaaS has been a little bit bit challenged regardless of sort of optimistic commentary in direction of the AI alternative from NICE, your friends within the area in addition to sort of constant optimism in our channel techs. Simply the place do you are feeling like that disconnect lies? And is there a path to sort of closing that?
Beth Gaspich
Chief Monetary Officer
Sure, it is an important query I might say by in all probability the first false impression is to essentially perceive that AI is a tailwind and a key development driver for NICE. As we have checked out our efficiency year-to-date, we have seen our AI income that is embedded in our cloud platform, scoring at greater than 40%. It is a key driver for us in enabling within the buyer expertise platform that we ship actually end-to-end capabilities to optimize the shopper expertise, the shopper journey, doing it in a cheap method for purchasers. And so first, that experience that we have now in AI, then additional amplified and accelerated by means of the latest acquisition that we did of Cognigy, which is one other chief out there in agentic AI, coupled with NICE as a frontrunner in CCaaS actually brings the power of all of that collectively.
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