AT&T Fiber Elevated Costs for Clients for the First Time in Years
AT&T raised their Fiber Web plan worth final November by $5. The worth improve, disappointingly, got here very quietly. It took me just a few months to even discover the change on my invoice. There have been no alerts or e mail notifications, to the most effective of my information (I went again in my e mail to examine). The most effective I used to be capable of finding was this AT&T web site article.
Right here’s a breakdown of the AT&T Fiber worth will increase, per plan:
| AT&T Fiber Plan: | Earlier than Current Value Enhance: | After Current Value Enhance: |
|---|---|---|
| Web 300 | $55/month | $60/month |
| Web 500 | $65/month | $70/month |
| Web 1 GIG | $80/month | $85/month |
| Web 2 GIG | $145/month | $150/month |
| Web 5 GIG | $245/month | $250/month |
Word: costs listed above are after $10/month Autopay & Paperless invoice reductions, with a debit card or checking account as fee. If utilizing a bank card, the worth is an added $5/month. Gear (modem/router) is included in AT&T’s pricing, so there is no such thing as a means to scale back/negotiate away the charge there, as you may with some ISPs.
I’m personally enrolled within the AT&T Web 300Mbps Fiber plan, and the month-to-month plan worth (after the $10 autopay and debit card low cost) had elevated to $60, up from $55 beforehand. I’ve been on this plan at that worth since early 2022, and that is the primary worth improve I’ve seen. One factor I’ve appreciated about AT&T Fiber was the worth transparency and consistency, notably compared to Comcast Xfinity, whom I had switched from on account of their wild worth will increase after welcome provides. After AT&T Fiber got here to our neighborhood, I made the swap not lengthy after.
One $5 worth improve in 3 years? Not horrible, however we don’t take worth will increase laying down over right here.
My AT&T Fiber Value Negotiation & Historical past with Comcast Xfinity
I used to efficiently negotiate decrease costs with Xfinity and discover different methods to decrease Comcast payments (together with eliminating the Xfinity modem rental charge by changing an Xfinity modem with my very own after a few years of modem rental charge worth will increase and changing their TV field charge utilizing my very own streaming system). Having a 2nd ISP in our neighborhood was just like the clouds parting and the solar shining down for the primary time in a few years – I now not needed to to cross my fingers and hope that no matter rep I used to be talking didn’t have precise information on Xfinity’s competitors (or lack thereof) in my neighborhood.
With
Provided that this was AT&T’s first worth improve in 3 years, nevertheless, I made a decision to offer them an opportunity at redemption (despite the fact that I used to be ticked off on the silent worth improve – disgrace on you, AT&T). And, it succeeded. Right here’s my script…
AT&T Fiber Value Negotiation Script
- CSR: Hello – welcome to AT&T, how could I show you how to immediately?
- GE: Hello – I seen my worth was elevated, I didn’t obtain any notification that this could be occurring.
- CSR: Sure, costs have been elevated in November.
- GE: Are you able to do something to decrease my worth?
- CSR: Let me look into this for you… Have you ever thought of switching your cell phone to AT&T Cell? That might lead to a $20/month bundling low cost for you.
- GE: No, I’m completely satisfied the place I’m at. Anything you are able to do to assist?
- CSR: No, that’s the finest provide that I’m seeing.
- GE: OK, I’ll go forward and cancel my service then.
- CSR: Let me look into if I can do something additional, please maintain on… OK, it appears like I’m able to provide the worth of $55/month. Will that be just right for you?
- GE: OK, let’s transfer ahead with that.
Success. As soon as once more, give them an opportunity to assist, then good ole ‘threatening to cancel’ as a technique pays off. And, yeah, it’s simply $5/month financial savings (roughly 10%), however that provides up over time. If AT&T tries to extend my worth once more, I’ll strive the identical, and in the event that they don’t oblige, it’s again to Plan B (truly canceling and switching service to reap the benefits of new buyer welcome provides).
